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For more details - staff are happy to answer any of your questions about care. Care Sourcer's team of friendly UK care experts is on hand to help. Ratings are provided by Care Quality Commission and reflects the most recent report for this care home, which was published on 11 October 2018. Guys Court is a purpose built care home situated in a residential are of Fleetwood, within walking distance of the sea. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
We made a recommendation that the service ensures records are kept up to date of actions identified in care plans to ensure people were receiving the right care at the right time. There were a number of people living with dementia at the home. There were specific staff responsible for organising meaningful activities designed to stimulate people with dementia. Staff were seen to be playing various games in the afternoon.
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Just a short drive away in Fleetwood there is a small petting farm, where our residents can handle ducklings and stroke guinea pigs. Nearby is a memorial park which benefitted from £2.5m funding from Heritage Lottery, which is a special spot our residents like to visit. Located in the coastal town of Fleetwood in Lancashire, close to the picturesque promenade, there are some wonderful sights for our residents to see near to their residential home. Providing pre-bookable respite care breaks and short term stays.
Guy's Court provides nursing and personal care to older people and people with dementia. It is a three storey purpose built home, with a passenger lift to all floors. Furthermore, we found audits had not identified issues that had we had highlighted during this inspection visit. For example, care plan audits did not always identify any mistakes and ensure people who lived at the home were kept safe and received the correct up to date support required. People who lived at the home told us they felt well cared for, safe and secure. People’s care and support needs had been assessed before they moved into the home.
Fleetwood Hall
Comments about the quality and quantity of food were positive. One person who lived at the home said, “The food is excellent and there's plenty of choice. The registered manager may look at the way staff were deployed at mealtimes. This would ensure people who lived at the home were supported to have their meals in a timely manner. Staff had been recruited safely, appropriately trained and supported. This was confirmed by records looked at and discussions with staff the management team and people who lived at the home.
We observed staff interaction with people during our visit, spoke with staff, people who lived at the home and relatives. We found the deployment of staff were sufficient to meet the needs of people and keep people safe. Staffing levels were sufficient to ensure peoples safety and meet their needs. Some care homes are registered to provide personal care only, for example help with washing, dressing and giving medication. Others also provide nursing, and will have a nurse on duty twenty-four hours a day.
About quality of care
We have made a recommendation about efficient monitoring and quality assurance systems. Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report. Our Housing Directory aims to include all housing schemes /developments in the UK that are intended for older people. Getting older can make it more difficult to get around and do the things you used to do, or would like to do.
For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. – the service is performing well and meeting our expectations. The medication policy was not always adhered to, increasing the risk of errors. The home had identified this in a recent audit and was starting to take action to deal with this.
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We looked at medication administration records of people who lived at Guys Court and found them to be correct and up to date. This report only covers our findings in relation to the leadership of Guys Court and the safety of those who lived there. You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Guys Court on our website at EAC sees itself, and this website, as one source of ‘housing options’ information and advice for older people and their families. But there are many other organisations providing valuable services, both locally and nationally.
For example a new all in one document, ‘handover sheet’ provided information about people’s diet, fluid intake and falls risk. This meant better communication and ensured information was documented. We have recently been able to open EAC Advice, a new 'housing options' advice service for older people. Care homes are regulated by independent Inspectorates in each country of the UK, subject to periodic inspections and awarded quality grades. Inspectorate reports and grades are accessible from the care home pages on this website.
Additional facilities are also common – for example hairdressing salons, hobby rooms and gyms. Organised activities will focus on helping residents maintain their health and wellbeing. Members of Cleveleys Writers often pop over to see us and read poetry and we also welcome visits from singers and musicians, who play the ukulele and guitar. Choosing care has been ranked one of life’s most stressful events. That’s why Care Concierge’s care experts will act as your personal care consultants.
Repositioning charts to record the person's positional changes were used where needed. Pressure aids were in place where people were at risk of developing pressure sores for example special mattresses. Providing residential care and support for people living with the early stages of dementia, our team also provides long term and short-stay respite care options.
We saw the activity coordinator was organising reminiscence sessions in the specially designed area for people living with a dementia condition. The incidents are subject to a separate investigation and as a result this inspection did not examine the circumstances of the deaths. However the information shared with CQC about the incidents indicated potential concerns about the management of health issues and to ensure people were safe at Guys Court. Yes, Guy's Court Residential Care Home provides care designed to meet the challenges faced by people living with dementia. Archived services are ones which are no longer part of a provider's registration with CQC.
SOFI is a specific way of observing care to help us understand the experiences of people who had communication difficulties or difficulties in understanding. They assisted people sensitively, chatting as they carried out tasks and activities with people. We saw staff encourage people who had limited communication to be involved in discussions and activities. We also saw staff assist people with personal care promptly when they asked for help.
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